- Introduction
VAssist (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using VAssist’s services, you agree to the terms of this Privacy Policy.
- Information We Collect
– Personal Information: We collect personal information that you provide directly to us, such as your name, address, email address, and phone number. This information is used to provide and manage our services, process payments, and communicate with you.
– Usage Data: We collect information about your use of our services, including but not limited to IP addresses, browser types, operating systems, and pages viewed. This data helps us improve our services and understand user behaviour.
– Payment Information: We collect payment details required for processing transactions. This includes credit/debit card information or other payment methods you choose to use.
- How We Use Your Information
– To Provide Services: We use your personal information to deliver, manage, and enhance our VA services, including General & Administrative, Marketing, IT Industry, Sales & Outreach and Customer Service & Reception.
– To Process Transactions: We use payment information to process and manage payments for our services.
– To Communicate: We may use your contact information to send service updates, respond to inquiries, and provide support.
– To Improve Services: We use usage data to analyze and improve our services, ensuring a better user experience.
- How We Share Your Information
– With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, or technical support. These providers are contractually obligated to protect your information and use it only for the purposes specified.
– For Legal Reasons: We may disclose your information if required by law or to comply with legal processes, such as responding to subpoenas or other legal requests.
– In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any changes to our privacy practices as a result of such transactions.
- Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.
- Your Rights
– Access and Correction: You have the right to access, correct, or update your personal information. You can request access to your data or make corrections by contacting us using the contact details provided below.
– Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
– Data Deletion: You may request the deletion of your personal information. We will comply with your request unless we are required to retain it for legal reasons.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website and collect usage data. You can manage your cookie preferences through your browser settings.
- Third-Party Links
Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review the policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: hello@vassistllc.com
